PostVoice Privacy Policy
This policy explains how winship labs LLC ("we", "us") handles information collected through PostVoice: this website (sms.postvoice.ai), the PostVoice review text program, and calls to the PostVoice review line.
Information we collect
- Phone number and messages. Your mobile number, the texts you send us (such as REVIEW, HELP, or STOP), and the date and time you opted in or out.
- Review calls. When you call to leave a review, the call is recorded and transcribed so we can write your review. We keep the name you give and the business you reviewed.
- Website visits. Standard server logs, such as IP address, browser type, and pages visited. This site does not use advertising cookies.
How we use it
- To send the texts you asked for, including the number to call and the link to your review, and to honor HELP and STOP requests.
- To turn your call into a written review. We never post a review for you; you choose whether to post it.
- To keep records of consent and opt-outs, and to keep the service secure.
How we share it
We do not sell, rent, or trade your personal information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We use service providers only to operate the service, such as our messaging and telephony provider to deliver texts and calls, voice AI providers to record and transcribe review calls, and our email and hosting providers. They may process information only on our behalf and not for their own marketing. We may also disclose information if the law requires it.
How long we keep it
We keep opt-in and opt-out records for as long as you are in the Program and as long as needed to show consent afterward. Review call recordings and transcripts are kept up to 12 months, then deleted.
Your choices
- Reply STOP to stop texts at any time.
- Email ryan@winshiplabs.com to ask what we hold about you, or to have it deleted.
Security
We use reasonable safeguards, including encrypted connections and access limited to people who run the service. No system is perfectly secure.
Children
PostVoice is not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy. The effective date above shows the latest version.
Contact
winship labs LLC, 5441 S Macadam Ave Ste R, Portland, OR 97239. Email ryan@winshiplabs.com.