PostVoice
For carriers and reviewers

How customers opt in to PostVoice texts

Opt-in type: mobile QR code. The code opens the customer's messaging app with a pre-filled opt-in text, “winship labs - Share my review!”, addressed to (866) 369-4422. Nothing is sent until the customer taps Send, so every customer starts the conversation themselves.

ProgramPostVoice review texts
BusinessPostVoice, operated by winship labs LLC, 5441 S Macadam Ave Ste R, Portland, OR 97239
SenderToll-free number (866) 369-4422, which also takes the review calls
Use caseCustomer care. A customer calls to leave a review by voice, and the same number texts back a link so they can post the written review. Every message answers the customer's own request, and none are promotional. We use it now to demo PostVoice with client businesses.
FrequencyMessage frequency varies, up to 4 messages per month
Opt-in message“winship labs - Share my review!”, pre-filled by the business's QR code. The words before the dash name the business being reviewed.
Opt-in keywords“Share my review”, REVIEW, START
Opt-out keywordsSTOP, END, CANCEL, UNSUBSCRIBE, QUIT, STOPALL
Help keywordsHELP, INFO
Termshttps://sms.postvoice.ai/terms
Privacyhttps://sms.postvoice.ai/privacy

The opt-in flow

  1. The QR code. A printed card at the business shows the QR code with the business name, the PostVoice brand and company name, what the code does, why to use it, message frequency, rates, and HELP and STOP instructions (screenshot 1).
  2. The pre-filled message. Scanning opens the phone's messaging app with “winship labs - Share my review!” filled in, addressed to (866) 369-4422. Nothing is sent until the customer taps Send.
  3. The confirmation. When the message arrives, we reply once with the confirmation below, which includes the number to tap to call (screenshot 2).
  4. The review. The customer calls and speaks their review. We turn it into a written review and text a link so they can post it themselves.
  5. On the web. Customers who can't scan can use https://sms.postvoice.ai/join, a mobile page with the same consent disclosure above a button that opens the same pre-filled text (screenshot 3).
  6. Proof of consent. Each opt-in is the customer's own inbound message, logged with its phone number and timestamp by our messaging provider.

Screenshots

winship labs counter card with the PostVoice QR code and program details
1. The printed card at the business: qr-flyer.png. The QR code alone: qr-code.png.
Text thread showing the pre-filled opt-in message, the confirmation, and the review link
2. Mockup with the exact message text: thread-screenshot.png.
PostVoice mobile sign-up page with the consent disclosure and a text button
3. The web version for customers who can't scan: join-screenshot.png.

Exact messages

Pre-filled opt-in message (sent by the customer)

winship labs - Share my review!

Opt-in confirmation (our reply)

PostVoice: Thanks for opting in. Tap to call and leave your review of winship labs by voice: (866) 369-4422. We'll text you a link to post it. Up to 4 msgs/mo. Msg & data rates may apply. Reply HELP for help, STOP to opt out.

Review link (after the call)

PostVoice: Hey [first_name], thanks for your review! We turned your voice into a text review. Go here to share it: https://sms.postvoice.ai/review-demo Reply STOP to opt out.

Help reply

PostVoice by winship labs LLC: voice reviews. Help: ryan@winshiplabs.com or sms.postvoice.ai. Up to 4 msgs/mo. Msg & data rates may apply. Reply STOP to opt out.

Opt-out

Replying STOP, END, CANCEL, UNSUBSCRIBE, QUIT, or STOPALL opts the number out. The customer gets one confirmation that they are unsubscribed and no further messages. Texting “Share my review” again opts back in.